Etech’s global centers – Onshore, Nearshore, and Offshore, hold the capabilities to personalize the solution that very best fit all of your current requires. With Etech’s world wide outreach, Etech is always available to aid your shoppers and deliver constant exceptional ordeals.
a gaggle of devoted leaders during the contact Heart marketplace that are excited about earning a exceptional distinction for our
About us Etech delivers next-era BPO solutions. A global minority-owned organization, Etech has made and trademarked how to show your details into strategic insights. Leveraging the strength of synthetic furthermore human intelligence Etech boosts education and coaching to deal with vital behaviors producing enhanced buyer activities and shareholder benefit. Etech released in 2003 with only 400 workforce and an individual Speak to Middle in Nacogdoches, Texas.
Etech is really an omnichannel purchaser engagement methods provider for some of the world’s major and most respected brand names. The encounter Etech has gained click here across a wide range of organization verticals enables us to constantly produce Excellent, own customer ordeals.
find out more lifestyle At Etech Etech thinks in working tricky and actively playing challenging and strives to create staff members come to feel empowered and confident in The work They're doing.
At QEval, we’re focused on aiding Get hold of facilities increase their performance by crystal clear, actionable insights. Our performance analytics reviews give you a specific breakdown of agent things to do, buyer interactions, and operational bottlenecks, so you may make informed selections that result in measurable advancements. With QEval, you don’t just get reviews—you obtain the applications and suggestions to act on them.
Etech’s innovative engineering options and seasoned leaders recognize your online business requirements and acknowledge the strategic insights your model needs to push final results.
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The combination of care, belief and energy introduced towards the company is exactly what will make the lifestyle at Etech distinctive. Our CEO usually suggests, “If we look after our folks, the numbers will deal with by themselves.”
boosting your Get hold of Heart’s effectiveness doesn’t must be complex. With QEval University, you’ll obtain usage of essential tools and schooling that deliver accurate, measurable advancements in agent general performance.
fulfill Malisha, a shining star on our customer care crew! From tackling tasks to experiencing pleasurable group functions, Malisha understands how to keep the stability amongst work and Perform. Her beneficial Frame of mind and staff spirit make her a joy to operate with.
a gaggle of devoted leaders in the Call center field who're passionate about producing a extraordinary difference for our
Here's only a few important capabilities of what we offer: ✅ in depth insights into agent efficiency via detailed analytics